Shipping policy

Shipping Policy

At Trendorium, we aim to make your shopping experience simple, reliable, and convenient. We deliver our products across Pakistan.

πŸ“¦ Delivery Coverage

We currently offer delivery across Pakistan, including major cities and most other serviceable areas.

🚚 Delivery Time

  • Major Cities: 2–5 business days

  • Other Areas: 4–7 business days

  • Remote areas may require additional delivery time.

Delivery times are estimates and may vary due to weather, public holidays, courier delays, or other unforeseen circumstances.

πŸ’° Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you place your order.

From time to time, we may offer free shipping promotions on selected products or orders.

πŸ’΅ Cash on Delivery

We offer Cash on Delivery (COD) on eligible orders across Pakistan. Payment can be made directly to the courier at the time of delivery.

πŸ“ž Order Confirmation

For COD orders, we may contact you by phone or message to confirm your order before dispatch. Orders that cannot be confirmed may be cancelled.

πŸ“ Delivery Address

Please provide a complete and accurate delivery address, including:

  • Full name

  • Phone number

  • House/Flat number

  • Street/Area

  • City

  • Any helpful delivery instructions

Trendorium is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.

πŸ”„ Delivery Attempts

The courier may make multiple delivery attempts. If an order cannot be delivered because the customer is unavailable, unreachable, or refuses to receive the parcel, the order may be returned to us.

⚠️ Delays

While we do our best to deliver orders within the estimated timeframe, delivery may occasionally be delayed due to circumstances beyond our control, including courier issues, severe weather, public holidays, or other unexpected events.

πŸ“¦ Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. We may request photos or other information to verify the issue and assist you with the appropriate resolution.

πŸ“© Contact Us

If you have any questions about your order or delivery, please contact our customer support team.

Trendorium
Your trusted online shopping destination in Pakistan.